How PlayOps works
PlayOps runs the front desk of an indoor play center from one screen. Here is a normal day, step by step.
A family walks in: admit in one tap
Pick the package — one hour, two hours, a pass or a party. Type the child's name and the parent's phone the first time; next visit, the family comes up when you search. The timer starts when you admit.
Every child has a live timer
The floor screen shows every child inside and how much time is left. When a child's time is ending, the card tells the desk. At time-up, the desk hears a chime. No one has to watch the clock or keep a paper log.
Extend when the parent asks
A parent wants 30 more minutes? Tap extend. The bill uses your own extra-time price, so every staff member charges the same.
Check out: card, cash, mobile money or split
Socks, snacks and other add-ons go on the same bill. PlayOps asks how the parent paid. They pay you the way they always have — your card machine, cash or mobile money — and PlayOps records it, in your own currency.
Message the parent on WhatsApp
PlayOps writes the message — welcome, time ending soon, time-up, the receipt. One tap opens WhatsApp with the message ready, and your staff send it from your own number. No per-message fees.
Close the day in a minute
The day-end report shows sales by payment method, so counting the cash drawer is quick. Every sale is saved, and the whole month exports as a CSV for your accountant.
Also on PlayOps
- Memberships and prepaid passes — hours come off the pass on each visit.
- Birthday parties — packages, the guest count and the party checklist.
- QR check-in with a waiver (Growth plan) — parents fill in the form on their own phone.
- A separate login for each person at the desk.
Run a walk-in soft play floor? See soft play software for walk-in centers.
What you need
A phone, tablet or computer with Chrome and internet. No new hardware — your wristbands, printer and card machine stay the same. Setup is a few questions about your prices, in your own currency, about 3 minutes on your phone.