How do we get set up?
Answer a few questions about your prices on your phone — about 3 minutes, in your own currency — and in most countries your floor is live straight away at yourbrand.playops.in. A real person follows up on WhatsApp to set up the rest, and where a country needs it we set the floor up with you. Prefer to talk first? Message us on WhatsApp. The first month is free, no card.
Which countries and currencies does it work in?
Any country. PlayOps runs in a web browser, shows your prices in your own currency, and runs the floor on your local time. Checkout records how the parent paid — card, cash, mobile money or a split.
What happens when the free month ends?
Nothing is deleted and nothing is charged automatically. We ask you to pick a plan — Starter, Growth or Pro. While you decide, the floor keeps working on a reduced set, because we are not going to switch your counter off in the middle of a Saturday.
Do we keep our hardware?
Yes. PlayOps runs in Chrome on whatever tablet, phone or PC you have at the counter. Your wristbands, printers and card machine stay the same.
Does it work offline?
Yes, the desk keeps working. If the internet drops, the floor, the timers, admits and checkouts carry on on your counter device, and everything syncs as soon as you are back online. WhatsApp messages, QR check-in, online bookings and reports wait for the connection.
Can our existing memberships migrate?
Yes. Send a CSV (member name, phone, sessions remaining, expiry) and we import it on day one. Auto-deduct kicks in from the next admit.