ROLLER does not publish its prices; you get a quote from its sales team. Review site TrustRadius lists four plans: Lite at $300 a month, Pro at $550 and Premium at $800, billed yearly ($360, $660 and $960 if paid monthly), and Enterprise on request. Payment fees and hardware are on top. For a large park this can be good value. For a small walk-in play center, it is usually more than you need.
All prices here were checked in October 2026. Always confirm your own quote with the vendor.
What ROLLER is, in one paragraph
ROLLER is venue software from Australia, used by large attractions: trampoline parks, family entertainment centers and big indoor playgrounds. It sells tickets online, runs the till, handles waivers, memberships, parties and guest messaging, and offers self-service kiosks. Its plans are sized by how many tills and kiosks you run: 2 on Lite, 6 on Pro, 10 on Premium, unlimited on Enterprise (ROLLER pricing).
What owners say about the price
ROLLER is well reviewed overall — 4.2 out of 5 from over a hundred reviews on Capterra. Owners praise the waiver and booking flow, and one owner said it helps them staff more precisely and save on wages.
Price is the most common complaint. One reviewer called it "horrifically overpriced". Another felt its upsell model on premium features was poor value. Both are single reviews, but they point to the same question: do you need what you are paying for?
When ROLLER is the right choice
Choose ROLLER, or a similar platform, if most of these are true:
- You sell most tickets online, before the visit.
- You run several tills or kiosks at once.
- You need gates, wristbands or arcade cards linked to the system.
- You have a team to set it up and run it.
When a small play center needs something lighter
Many small play centers are the opposite. Families walk in. They pay by the hour. One or two staff run the desk, often from a phone or tablet. The busiest hour is the after-school or evening rush, and the main work is admitting children fast, watching the clock, and getting families back next week.
For that, the cost you should compare is your whole month: subscription, payment fees, hardware and setup.
| Option | What it costs (October 2026) | Fit for a small walk-in center |
|---|---|---|
| ROLLER | From $300/month billed yearly (TrustRadius); quote from ROLLER | Built for large venues |
| wakesys | First 12 months free, then 2% of what you take through it (site) | Booking-led; walk-in till on an iPad |
| Bookeo | $14.95–$119.95/month; waivers from $9/month (pricing) | Pre-booked slots, not walk-in timers |
| Checkfront | $99/month + 3% of online bookings (pricing) | Pre-booked activities |
| Paper register + phone timer | Free | Fine until the busy hour |
| PlayOps | $49 or $69 a month; one month free, no card | Built for walk-in play by the hour |
Percentage-based pricing, like wakesys after its free year, is worth a careful look. It is cheap when you are quiet and grows as you get busy. Work out what 2% of a good month's takings would be, and compare.
What a small center should demand from any software
- A live timer for every child, with the parent's phone number one tap away.
- Fast admissions at peak hour. A self check-in form on the parent's phone takes the typing off your desk. We explain how in our guide to digital waivers and QR check-in.
- A way to bring families back. At a soft play center we work with, 73% of families came only once. Software that remembers birthdays, sells passes and shows who has not returned matters more than a long feature list.
- No surprise hardware. If it needs wristbands, turnstiles or a tablet per till, price those in.
- A clear exit. Ask how you get your data out if you leave.
Where PlayOps fits
PlayOps is made for small walk-in play centers, in any country and currency. It runs the floor from a phone: admit a child, a live timer per child, extend, record payment by card, cash, mobile money or split, message the parent from your own WhatsApp number, and close the day. Growth adds QR check-in with a digital waiver.
It is not a ticketing platform for large parks. It does not process payments itself — you keep your own card machine or mobile money — and it needs an internet connection. If you run a large venue with gates and online ticketing, ROLLER may be the better fit. For a full side-by-side, see our play center software comparison.
What to do tomorrow
- Write down your real needs: walk-in or pre-booked? How many tills? Any gates or wristbands?
- Ask each vendor for the full monthly cost, including payment fees and hardware.
- Work out 2% of your best month, to compare percentage pricing fairly.
- Try PlayOps free for a month on your own floor: start here.