# PlayOps — full fact sheet (international, getplayops.com)

> PlayOps is play center software for indoor playgrounds and soft play. One web app runs the front desk (one-tap admit, a live timer on every child, billing), online bookings, family loyalty with the Family Card, and the center's own website and WhatsApp. Plans start at $49 a month per center, and the first 30 days are free with no card. It works in any country and currency. Built in Trivandrum, India, by Synopse Technologies.

Generated from the same data as the pages of https://getplayops.com. Prices and plans as of November 8, 2026. The short version is https://getplayops.com/llms.txt.

## Key facts

- Category: play center / indoor playground / soft play management software
- Who it is for: owner-run indoor play centers and soft play venues in any country, a single location or a few run separately, typically 15-40 children at peak
- What it replaces: a paper register or spreadsheet, a phone stopwatch per child, and handwritten receipts
- What you get: Run a calm desk: QR check-in, with the waiver signed on the parent’s phone; Color bands and a floor TV for your staff; Split payments, staff logins and a report when you close | Fill your calendar online: Play time and passes, paid online; Party booking with a deposit; guests reply from one link; An AI assistant that answers and books parties in chat | Bring families back: Memberships, passes and hour banks that deduct themselves; Gift cards a family can send to another child; Birthday reminders and review requests after the visit | Your brand online: A booking website, on your own domain if you like; WhatsApp on your own number, with ready-made replies; Your logo and colors on every page families see
- Plans (US$, as of November 8, 2026): per center: Starter $49/month or $490/year; Growth $69/month or $690/year; Pro $99/month or $990/year; Custom is quoted for you
- Free trial: One month of the full Growth plan, free. No card. After the month, pick a plan. Until you do, the floor keeps working on a reduced set, and nothing is deleted.
- How to start: Search for your play center by name in the box on https://getplayops.com/ or https://getplayops.com/start and pick it: PlayOps fills in the setup from its Google listing and the floor goes live at yourbrand.playops.in in about 3 minutes, in your own currency. Opening a new play center that is not on Google yet? Use "New play center". Not listed? The search box offers the manual form. Prefer to talk first? Book a 20-minute video demo from "Book a demo" in the site menu, or message on WhatsApp (+91 88481 00484).
- Countries and currencies: any; each center runs in its own currency, time zone and payment methods
- Hardware: runs in a web browser on the tablet, phone or PC already at the counter; no proprietary terminal, no wristband or printer change
- More than one center: each center runs as its own PlayOps venue with its own login, rates and reports; there is no single combined view across centers yet
- Company: Synopse Technologies, Trivandrum (Thiruvananthapuram), Kerala, India
- Contact: team@playops.in, WhatsApp +91 88481 00484 (Monday to Saturday, 9am – 7pm IST); centers already on PlayOps: support@playops.in
- Official profiles: YouTube https://www.youtube.com/@playopsapp, Instagram https://www.instagram.com/playopsapp, Facebook https://www.facebook.com/playopsapp, LinkedIn https://www.linkedin.com/company/playopsapp
- In India? Prices in Indian rupees are on https://playops.in/pricing.

## What you get

### Run a calm desk: Admit in a tap. Timers on every child.

The bill adds itself up, and staff always see who is over time.

- QR check-in, with the waiver signed on the parent’s phone
- Color bands and a floor TV for your staff
- Split payments, staff logins and a report when you close

### Fill your calendar online: Bookings come in while you sleep.

Families book play time, passes and parties from your website, day or night.

- Play time and passes, paid online
- Party booking with a deposit; guests reply from one link
- An AI assistant that answers and books parties in chat

### Bring families back: Every visit earns a stamp. Every family can invite one more.

The Family Card lives on the parent’s phone and works at your counter.

- Memberships, passes and hour banks that deduct themselves
- Gift cards a family can send to another child
- Birthday reminders and review requests after the visit

### Your brand online: Your website. Your WhatsApp. Your colors.

Families see your play center, not us.

- A booking website, on your own domain if you like
- WhatsApp on your own number, with ready-made replies
- Your logo and colors on every page families see

### All in one app: One band for every job on your floor.

- QR check-in: Waiver signed in the parking lot
- Floor on a TV: Who’s nearly done, at a glance
- Party booking: Deposit online, guests reply
- Passes online: Bought at midnight, used Saturday
- Family Card: Stamps on the parent’s phone
- Gift cards: Play time for a friend
- Your website: On your own domain
- Your WhatsApp: Replies in your name

Works with: WhatsApp, Google, Card payments.

## A Saturday at your play center, screen by screen

- 9:58: Parents check in by QR before they reach the desk
- 10:00: Weekday or weekend price, picked for them
- 11:02: Time’s up, shown on the floor
- 11:03: Extend in two taps
- 11:05: The bill adds itself up
- 11:06: A stamp on their Family Card

## Plans and prices

Starter is $49, Growth $69 and Pro $99 a month per center. Pay yearly and get 2 months free. Prices and plans as of November 8, 2026.

### Starter

$49 a month per center, or $490 a year ($41 a month; save $98). Unlimited admits plus the business layer around the floor.

- Live floor, timers and one-tap admit
- Unlimited admits
- Parties and packages, booked at the desk
- Memberships with auto-deduct
- Customer records and full report history
- Split payments and prepaid admits
- 3 staff accounts

### Growth (Best for most centers; the free month runs on this plan)

$69 a month per center, or $690 a year ($58 a month; save $138). For busy floors with groups, vouchers and a bigger team.

- Everything in Starter
- QR check-in with digital waiver
- Paper color bands with floor view
- Live floor on a TV screen
- WhatsApp Business on your own number
- Ready-made replies and templates
- Online party RSVP
- Venue page on a PlayOps web address
- Bring a friend at launch (first 60 days)
- Gift vouchers and hour banks
- Unlimited staff accounts

### Pro

$99 a month per center, or $990 a year ($83 a month; save $198). For centers that want online bookings and an AI that answers WhatsApp.

- Everything in Growth
- AI assistant on WhatsApp that answers from your live data
- Online party booking with deposit
- AI books parties in the chat
- Full website on your own domain
- Online booking: play time, passes and gift vouchers
- Family Card account: bookings, vouchers and one-tap check-in
- Every offer built your way, and who invited whom
- Review requests that send happy families to Google

### Custom (quoted)

For chains and centers with their own way of working. Every Custom request is scoped and quoted before any work starts.

- More than one center, each set up for you
- Your own requirements, built to order
- Integrations built for you
- Setup, data migration and staff training

- Free trial: One month of the full Growth plan, free. No card. After the month, pick a plan. Until you do, the floor keeps working on a reduced set, and nothing is deleted.
- No card to start. No setup fee. Cancel any time — your data exports as CSV.
- In India? Prices in Indian rupees are on https://playops.in/pricing.

## Compare the plans

### Front desk and floor

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Live floor, timers and one-tap admit | Yes | Yes | Yes |
| Unlimited admits | Yes | Yes | Yes |
| Discounts at the desk | Yes | Yes | Yes |
| Add-ons and extra time on the bill | Yes | Yes | Yes |
| Split payments and prepaid admits | Yes | Yes | Yes |
| Staff accounts | 3 | Unlimited | Unlimited |
| QR check-in with digital waiver (Parents fill the form in line and watch the time on their phone) | — | Yes | Yes |
| Paper color bands with floor view | — | Yes | Yes |
| Live floor on a TV screen | — | Yes | Yes |
| More than one center | — | Yes | Yes |

### Families

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Memberships with auto-deduct | Yes | Yes | Yes |
| Customer records | Yes | Yes | Yes |
| Birthday reminders (A party invite ready a week before each child's birthday) | — | Yes | Yes |
| Family Card (Each family's card on their phone: visit stamps, passes and offers. They join with a QR) | — | Yes | Yes |
| Family Card levels (Explorer, Adventurer, Champion) (Families move up a level as they keep visiting, with a reward you choose for each level) | — | Yes | Yes |
| Family Card account (Bookings and vouchers on the card, book and pay from it, remembered on their phone, one-tap check-in, in your brand) | — | — | Yes |
| Bring a friend at launch (first 60 days) (One ready-made launch offer: friends get the gift you set, and so do the families who invite them) | — | Yes | Yes |
| Every offer, your way (Day offers, grand opening, Bring a friend any time and built your way, and who invited whom) | — | — | Yes |

### Sales and reports

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Receipts on WhatsApp (One tap to send from your own WhatsApp) | Yes | Yes | Yes |
| Daily sales by payment method | Yes | Yes | Yes |
| Full report history | Yes | Yes | Yes |
| Export your data as CSV | Yes | Yes | Yes |
| Group and school-trip prices | — | Yes | Yes |
| Gift vouchers and hour banks (Sold at the desk) | — | Yes | Yes |
| Arcade and day collection | — | Yes | Yes |

### Birthday parties

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Parties and packages, booked at the desk | Yes | Yes | Yes |
| Online party RSVP (Guests reply from one link once a party is booked) | — | Yes | Yes |
| Online party booking (Families book and pay the deposit online) | — | — | Yes |
| AI books parties in the chat (Checks free slots and takes the booking on WhatsApp) | — | — | Yes |

### WhatsApp

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| WhatsApp Business on your own number (Messages go out by themselves, from your number) | — | Yes | Yes |
| Ready-made replies and templates | — | Yes | Yes |
| AI assistant on WhatsApp (Answers from your live bookings, prices and offers) | — | — | Yes, fair use |

### Website and online sales

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Venue page (On a PlayOps web address) | — | Yes | Yes |
| Full website (On your own domain, ready for Google) | — | — | Yes |
| Online booking (Play time, passes and gift vouchers, paid online) | — | — | Yes |
| Review requests (Happy families go to Google, concerns come to you) | — | — | Yes |

### Support

| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Priority support | — | Yes | Yes |

## How PlayOps compares with other software

PlayOps publishes its comparisons as articles:

- [Play center software in 2026: how the options compare for a small center](https://getplayops.com/blog/play-area-software-compared): ROLLER, Parafait, wakesys, Bookeo, Checkfront, Romio, Plinyo, paper and PlayOps compared on price, hardware, timers, waivers and repeat visits.
- [How much does ROLLER cost, and what are the options for a small play center?](https://getplayops.com/blog/roller-pricing-small-play-area): ROLLER does not publish prices; review sites list plans from $300 a month. What you get, when it is worth it, and lighter options for small play centers.
- [Soft play software](https://getplayops.com/soft-play-software): PlayOps is built for the walk-in, pay-by-the-hour desk; when a booking-first system suits a center better

## What PlayOps does not do

- Without internet it does not send WhatsApp messages, run QR check-in, take online bookings or show reports; the desk itself keeps admitting and checking out offline and syncs when the connection is back
- It is not a full accounting or tax-filing package; it produces the sales record, not the return
- It does not sell or lease play equipment, and it is not a booking marketplace for parents
- It is not a childcare, daycare or preschool attendance system
- It does not process payments itself - the center keeps its own payment arrangement and records how the parent paid

## Common questions, answered

### How do we get set up?

Answer a few questions about your prices on your phone — about 3 minutes, in your own currency — and in most countries your floor is live straight away at yourbrand.playops.in. A real person follows up on WhatsApp to set up the rest, and where a country needs it we set the floor up with you. Prefer to talk first? Message us on WhatsApp. The first month is free, no card.

### What does it cost?

Every new center starts with one month of the full Growth plan, free — no card. After that you pick a plan, per center: Starter at $49/month, Growth at $69/month, or Pro at $99/month for online booking, your own website and the AI assistant. Paying yearly gets about 2 months free ($490, $690 or $990 a year). Chains and special setups get a Custom plan, quoted for you.

### Which countries and currencies does it work in?

Any country. PlayOps runs in a web browser, shows your prices in your own currency, and runs the floor on your local time. Checkout records how the parent paid — card, cash, mobile money or a split.

### How are centers outside India billed?

We invoice you directly in US dollars, monthly or yearly. Nothing is charged automatically, and there is no card to enter to start.

### Can we run more than one center?

Yes. Each center runs as its own PlayOps venue, with its own login, rates and reports. On the Custom plan we set each one up for you. There is no single combined view across centers yet.

### What happens when the free month ends?

Nothing is deleted and nothing is charged automatically. We ask you to pick a plan — Starter, Growth or Pro. While you decide, the floor keeps working on a reduced set, because we are not going to switch your counter off in the middle of a Saturday.

### Do we keep our hardware?

Yes. PlayOps runs in Chrome on whatever tablet, phone or PC you have at the counter. Your wristbands, printers and card machine stay the same.

### Does it work offline?

Yes, the desk keeps working. If the internet drops, the floor, the timers, admits and checkouts carry on on your counter device, and everything syncs as soon as you are back online. WhatsApp messages, QR check-in, online bookings and reports wait for the connection.

### Can our existing memberships migrate?

Yes. Send a CSV (member name, phone, sessions remaining, expiry) and we import it on day one. Auto-deduct kicks in from the next admit.

### Can we use it for sales tax, VAT and accounts?

It gives you the sales record, not the return. Every checkout is logged with the payment method, and the whole month exports as CSV for your accountant. PlayOps does not file VAT or sales tax and is not an accounting package — your own tax-invoice system stays in place.

### Does PlayOps take the payment?

No. The parent pays you the way they always have — your own card machine, cash or mobile money. PlayOps records how they paid, so the day's total matches what is actually in the drawer.

### Is this a daycare or preschool system?

No. PlayOps is built for pay-and-play floors — hourly sessions, passes, birthday parties. If you need attendance registers, fee cycles and staff rosters for a daycare, this is the wrong tool and we will say so.

## How to start

Search for your play center by name in the box on https://getplayops.com/ or https://getplayops.com/start and pick it: PlayOps fills in the setup from its Google listing and the floor goes live at yourbrand.playops.in in about 3 minutes, in your own currency. Opening a new play center that is not on Google yet? Use "New play center". Not listed? The search box offers the manual form. Prefer to talk first? Book a 20-minute video demo from "Book a demo" in the site menu, or message on WhatsApp (+91 88481 00484).

## Company and contact

- Product: PlayOps (PlayOps — play center software)
- Built by: Synopse Technologies, Trivandrum (Thiruvananthapuram), Kerala, India
- Sales: team@playops.in
- Support for centers on PlayOps: support@playops.in
- WhatsApp: +91 88481 00484
- Hours: Monday to Saturday, 9am – 7pm IST
- Official profiles: YouTube https://www.youtube.com/@playopsapp, Instagram https://www.instagram.com/playopsapp, Facebook https://www.facebook.com/playopsapp, LinkedIn https://www.linkedin.com/company/playopsapp

## Pages

- [Home](https://getplayops.com/): what PlayOps does, for whom, the plans and the six questions owners ask first
- [Pricing](https://getplayops.com/pricing): Starter, Growth and Pro in US$, the free month, every feature compared plan by plan, the Custom plan and the full FAQ
- [How it works](https://getplayops.com/how-it-works): one day at the desk, step by step: admit, timers, extend, check out (card, cash, mobile money), WhatsApp the parent, close the day
- [Soft play software](https://getplayops.com/soft-play-software): for walk-in, pay-by-the-hour soft play and indoor playground centers, and when a booking system suits you better
- [About](https://getplayops.com/about): who it is for, what it costs, what it does not do, who builds it
- [Start](https://getplayops.com/start): set up a play center yourself, in its own currency; the first month is free
- [Contact](https://getplayops.com/contact): WhatsApp and email, and the hours we answer
- [Help](https://getplayops.com/help): short guides for the front desk
- [Help: timers](https://getplayops.com/help/timers): admit a child, the live timer, ending soon, the time-up chime, adding more time
- [Help: parent WhatsApp](https://getplayops.com/help/parent-whatsapp): welcome, ending soon, time-up and receipt messages, sent from the center's own WhatsApp number
- [Help: QR check-in](https://getplayops.com/help/qr-check-in): parents fill in the check-in form on their own phone and show a 3-digit code; what the desk sees; the waiver

### Blog

- [Should your play center have a café? What to sell beside the play floor](https://getplayops.com/blog/play-area-cafe-and-shop): Parents wait while children play, so snacks and a small café often pay. How to choose café, snacks, toys or kits, and keep that money apart from play money.
- [Digital waivers and QR check-in at a soft play center: how it works](https://getplayops.com/blog/digital-waiver-qr-check-in-soft-play): How a digital waiver at QR check-in works for a soft play center: what parents sign, returning families, parents without phones, and what it costs.
- [Play center software in 2026: how the options compare for a small center](https://getplayops.com/blog/play-area-software-compared): ROLLER, Parafait, wakesys, Bookeo, Checkfront, Romio, Plinyo, paper and PlayOps compared on price, hardware, timers, waivers and repeat visits.
- [How much does ROLLER cost, and what are the options for a small play center?](https://getplayops.com/blog/roller-pricing-small-play-area): ROLLER does not publish prices; review sites list plans from $300 a month. What you get, when it is worth it, and lighter options for small play centers.